Refund Policy

Refund Policy

We strive to deliver high-quality academic work and excellent service. Refund will usually take 3-5 business days to complete. Refunds may apply under the following conditions:

Eligible Refunds:

  • Quality Issue: Work unusable even after revisions (full or partial refund 50–70%)
  • Plagiarism: Proven plagiarism (full refund after review)
  • Duplicate Payment: Report within 48 hours for full refund
  • Order Cancellation:
  • Within 2 hours – 100% refund
  • Within 24 hours – 90% refund
  • After 24 hours but before work starts – 70% refund
    • Expert Not Assigned: 100% refund within 3–5 business days

No Refunds For:

  • Change of mind after work starts
  • Changing requirements post-order
  • Low grades or rejection by institutions
  • Requests made after 30 days of completion

Refund Options:

  1. Full refund to original payment method
  2. Partial refund (retain work ownership)
  3. 110% refund as account credit (valid 12 months)

Process:
Email your order ID, reason, and evidence to refunds@acceleveoedutech.com